We will process your order for shipment within in 24 business hours :)
Order Confirmation – confirming we have received your order and it also includes a copy of your Invoice/Receipt for your record and review. (💛 Thank you so much for your order! We appreciate you!😍)
Shipping Confirmation - confirming that your Huggers are on the way (Wahoo!) and it includes tracking information so that you can easily track your package.
Out for Delivery Confirmation – letting you know that your beloved courier has your Huggers near by and they are enroute to be delivered to you today.
Delivery Confirmation - this notification is super amazing because it confirms that your Huggers have arrived!
What if your delivery confirmation appears to be delayed or you can't locate your package?
The tracking is provided by your chosen courier and we only have access to the same tracking information provided to you.
While we do find that most deliveries are happening close to the standard delivery time, shipment delays can occur, and most couriers are unable to guarantee delivery timelines at this time.
From our experience, if you have received a delivery confirmation from your courier, your package is most likely very near! Check in/around your community mailbox and with neighbours.
We know the couriers are working hard to delivery Huggers to you on time!
Contact your chosen courier directly if you have questions/concerns regarding your delivery.
You can reference our full shipping policy for more details: Shipping Policy