Can I Return or Exchange my Hugger?
Yes! Here's everything you need to know about returning, exchanging or getting help with your Hugger.
Before starting a return or exchange, there are just a couple of you can check!
Step 1: Let's quickly confirm your best fit:
- Complete the 30 Minute Fit Test by wearing your Hugger over a thin tank top or shirt for about 30 minutes. This gives your body time to adjust to Prairie Wear's 360° zoned, gradient compression.
- Confirm your band measurement using our Fit Recommender.
Your Hugger should feel snug, secure and supportive, never painfully tight or restrictive.
Step 2: Ready to make a return or an exchange?
If you purchased your Hugger directly from Prairie Wear, you can start your request through our Return & Exchange Portal
Please note, returns and exchanges are only available in the United States and Canada
Did You Purchase From a Prairie Wear Retailer?
If you purchased your Hugger from another retail store, fitter, clinic or medical provider, your return, exchange or warranty request will need to be submitted directly through the location where you made your purchase.
Not sure where you purchased your Hugger? Your receipt should include the retailer's information or you can Find A Store Here.
Have a Warranty or Policy Question?
Exchange, Return & Refund Policy
Have more questions?
Email us at yoursupport@prairiewear.com and Team Prairie can help with fit questions, sizing guidance or figuring out the right next step.
We love talking Huggers and we appreciate YOU!